Zenz No.07 Deep Wood Shampoo for Dry / Damaged Hair 250mL
Zenz No.07 Deep Wood Shampoo for Dry / Damaged Hair
Zenz No.07 Deep Wood Shampoo for Dry / Damaged Hair 50mL
Zenz No.07 Deep Wood Shampoo for Dry / Damaged Hair 785mL

No.07 Deep Wood Shampoo for Dry/Damaged Hair (Scent of Sandalwood) (Best Before 05.2020)


Product Guide

Ecolabelled line that stimulates hair follicles, strengthens hair growth and gently cleans the scalp. Warm scent of sandalwood, cedarwood, patchouli and myrrh.

Suitable for stress-related hair loss, thinning hair and sensitive scalp with dandruff, eczema or itching.

Please note that for the discounted items, the best before date is 05.2020, while the expiry date is one year after the best before date, which is 05.2021.

  • Natural organic hair care products.
  • Gentle conditioner for damaged hair and sensitive hair.
  • Ecolabelled shampoo for daily use with organic cold-pressed avocado oil and organic aloe vera.
  • Warm mix of scent notes from sandalwood, cedarwood, patchouli and myrrh.
  • Strengthens hair and scalp. Hair becomes healthy, vibrant, shiny and easy to style.
  • Eco-friendly hair care products, taking care of environment and health.
  • Made in Denmark.

Apply a small amount of shampoo into wet hair and massage into a soft foam. Rinse thoroughly. If necessary, use No.08 Deep Wood Conditioner. Be aware that this is a shampoo with natural ingredients, which can cause minor subtle differences in color and fragrance. 

Aqua, sodium coco-sulphate, aloe barbadensis leaf extract* (2.4%), glycerin* (1.96%), cocamidopropyl betaine, PEG-4 rapeseedamide, persea gratissima oil*(0.5%), sodium cocoamphoacetate, behenoyl PG-trimonium chloride, hexylene glycol, guar hydroxypropyltrimonium chloride, sodium chloride,citric acid, phenoxyethanol, perfume (essential oil: santalum spicata wood (sandalwood) oil* 0.01%, cedrus atlantica bark oil 0.05%, cammiphora myrrha oil, Pogostemon cabin leaf oil* 0.05%), benzoic acid, dehydroacetic acid, globulus.

* Organic origin. Certified organic according to EC 834/2007. 99.4% of the total ingredients are of natural origin. Nordic Eco-label.

Aqua
Natural origin. Water. Solvent.

Sodium Coco-Sulfate
Natural origin (plant and mineral-derived). Effective vegetable cleansing agent derived from palm or coconut oil. Degradable in nature.

Aloe Barbadensis Leaf Extract* (2,4%)
Natural origin (plant-derived). Derived from the leaves of organic aloe plants. Excellent skin and hair nourishing properties. Helps rebuild skin and hair, increases blood flow, retains skin moisture and regulates the acid balance. Aloe Vera gel contains 75 well-known and important vitamins and minerals for the body. Most important vitamins: antioxidants, vitamin A (Beta-carotene), B12, C and E. Minerals: magnesium, manganese, zinc, copper, chrome, calcium, sodium, potassium and iron. Aloe vera has a cooling effect. Soothes both redness and itching. Relieves pain. Therefore, it has a good effect on the scalp.

Glycerin* (1,96%)
Natural origin (plant-derived). Vegetable ingredient derived from organic fats and oils. Moisturises, softens and preserves the skin and hair’s natural moisture balance. Improves skin and hair elasticity. Provides shiny and healthy hair.

Cocamidopropyl Betaine
Synthetic and natural origin (plant-derived). Mild soap substance derived from coconut oil and degradable in nature and modified with synthetic components. Good foaming ability and excellent thickening properties. Degradable in nature.

Sodium Cocoamphoacetate
Synthetic and natural origin (plant-derived). Mild soap substance derived from coconut oil and degradable in nature and modified with synthetic components. Gives good foam and washing performance when mixed with Sodium Coco-Sulfate and Cocamidopropyl Betaine.

Persea Gratissima Oil* (0,5%)
Natural origin (plant-derived). Derived from organic avocado. Contains vitamins A, B1, B2, D and E. Good for dry, dehydrated and mature skin. Excellent moisturising and nourishing properties and effective on problem skin. Suitable for scalp. Makes hair and skin soft and more elastic.

Guar Hydroxypropyltrimonium Chloride
Synthetic and natural origin (plant-derived). Gives a conditioning effect to the shampoo and provides soft hair.

Behenoyl PG-Timonium Chloride
Synthetic and natural origin (plant-derived). Emollient ingredient which makes the hair easy to comb, adds shine and makes a damaged and dull hair look healthy and shiny.

Hexylene Glycol
Synthetic origin. Emollient ingredient which makes the hair easy to comb, adds shine and makes a damaged and dull hair look healthy and shiny.

PEG-4 Rapeseedamide
Synthetic and natural origin (plant-derived). Mild soap substance with refattening properties that help leave your hair and skin moisturised. Derived from rapeseed oil and degradable in nature and modified with synthetic components. Good foam effect.

Sodium Chloride
Natural origin (mineral-derived). The most common salt. Occurs naturally and is found in seawater and underground salt deposits. Thickening agent.

Citric Acid
Natural origin (plant-derived). Helps to adjust the pH balance. Produced by a fungus and occurs naturally in citrus fruits.

Parfum
Natural origin (plant-derived). Essential oils derived from: organic sandalwood, organic cedarwood, myrrh, organic patchouli.

Phenoxyethanol
Synthetic origin. Mild preservative approved by NordicEcolabel and AllergyCertified.

Benzoic Acid
Synthetic origin. Can be found in some plants. Mild preservative approved by Nordic Ecolabel and AllergyCertified.

Dehydroacetic Acid
Synthetic origin. Mild preservative approved by NordicEcolabel and AllergyCertified.

DOMESTIC DELIVERY POLICY

Delivery processing time

All orders are processed within 1-2 business days. Orders are not shipped or on weekends or holidays.

If we are experiencing a high volume of orders, delivery may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in delivery of your order, we will contact you via email or telephone.

Delivery rates & delivery estimates

We offer FREE Domestic Delivery.

Delivery method

We offer all Domestic Delivery through Hong Kong Post / S.F. Express.

Delivery delays can occasionally occur.

Delivery Availability

Domestic delivery services are available only within boundaries of Hong Kong SAR, including industrial and commercial areas, residential areas, outlying islands and rural areas.

Delivery services are not applicable for Government units and frontier closed areas.

Delivery confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

zenzhk.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment speed

It may take 7 to 14 working days for mail items to reach recipients for most destination cities which are subject to situation of flight availability, customs clearance, aviation security check, force majeure events, etc as well as the territory coverage. 

Sundays and public holidays are excluded for the purpose of determining the date of posting or arrival in Hong Kong for all mail items and for performance measurement under the performance pledges.

Shipping rates & delivery estimates

We offer FREE Worldwide Delivery for orders above $500HKD.

Shipment method

We offer all International Shipping through Fedex.

Delivery delays can occasionally occur.

Delivery Speed

It may take 4 to 5 working days for mail items to reach recipients for most destination cities which are subject to situation of flight availability, customs clearance, aviation security check, force majeure events, etc as well as the territory coverage. Mail items will be treated as priority mail in the destinations, speeding up mail processing.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

zenzhk.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Damages

zenzhk.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

RETURNS

This site is owned and mainly operated by Clavis International Trading Limited. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

REFUND

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

SALES ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:

CS Lifestyle Limited
Flat C, 16/F, Ho Lee Commercial Building
38-44 D'Aguilar Street, Central, Hong Kong

SHIPPING

To return your product, you should mail your product to:

CS Lifestyle Limited
Flat C, 16/F, Ho Lee Commercial Building
38-44 D'Aguilar Street, Central, Hong Kong

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Why Deep Wood Shampoo?

  • Natural organic hair care products.
  • Gentle conditioner for damaged hair and sensitive hair.
  • Ecolabelled shampoo for daily use with organic cold-pressed avocado oil and organic aloe vera.
  • Warm mix of scent notes from sandalwood, cedarwood, patchouli and myrrh.
  • Strengthens hair and scalp. Hair becomes healthy, vibrant, shiny and easy to style.
  • Eco-friendly hair care products, taking care of environment and health.
  • Made in Denmark.

How to Use?

Apply a small amount of shampoo into wet hair and massage into a soft foam. Rinse thoroughly. If necessary, use No.08 Deep Wood Conditioner. Be aware that this is a shampoo with natural ingredients, which can cause minor subtle differences in color and fragrance. 

Ingredients

Aqua, sodium coco-sulphate, aloe barbadensis leaf extract* (2.4%), glycerin* (1.96%), cocamidopropyl betaine, PEG-4 rapeseedamide, persea gratissima oil*(0.5%), sodium cocoamphoacetate, behenoyl PG-trimonium chloride, hexylene glycol, guar hydroxypropyltrimonium chloride, sodium chloride,citric acid, phenoxyethanol, perfume (essential oil: santalum spicata wood (sandalwood) oil* 0.01%, cedrus atlantica bark oil 0.05%, cammiphora myrrha oil, Pogostemon cabin leaf oil* 0.05%), benzoic acid, dehydroacetic acid, globulus.

* Organic origin. Certified organic according to EC 834/2007. 99.4% of the total ingredients are of natural origin. Nordic Eco-label.

Additional Ingredients Information

Aqua
Natural origin. Water. Solvent.

Sodium Coco-Sulfate
Natural origin (plant and mineral-derived). Effective vegetable cleansing agent derived from palm or coconut oil. Degradable in nature.

Aloe Barbadensis Leaf Extract* (2,4%)
Natural origin (plant-derived). Derived from the leaves of organic aloe plants. Excellent skin and hair nourishing properties. Helps rebuild skin and hair, increases blood flow, retains skin moisture and regulates the acid balance. Aloe Vera gel contains 75 well-known and important vitamins and minerals for the body. Most important vitamins: antioxidants, vitamin A (Beta-carotene), B12, C and E. Minerals: magnesium, manganese, zinc, copper, chrome, calcium, sodium, potassium and iron. Aloe vera has a cooling effect. Soothes both redness and itching. Relieves pain. Therefore, it has a good effect on the scalp.

Glycerin* (1,96%)
Natural origin (plant-derived). Vegetable ingredient derived from organic fats and oils. Moisturises, softens and preserves the skin and hair’s natural moisture balance. Improves skin and hair elasticity. Provides shiny and healthy hair.

Cocamidopropyl Betaine
Synthetic and natural origin (plant-derived). Mild soap substance derived from coconut oil and degradable in nature and modified with synthetic components. Good foaming ability and excellent thickening properties. Degradable in nature.

Sodium Cocoamphoacetate
Synthetic and natural origin (plant-derived). Mild soap substance derived from coconut oil and degradable in nature and modified with synthetic components. Gives good foam and washing performance when mixed with Sodium Coco-Sulfate and Cocamidopropyl Betaine.

Persea Gratissima Oil* (0,5%)
Natural origin (plant-derived). Derived from organic avocado. Contains vitamins A, B1, B2, D and E. Good for dry, dehydrated and mature skin. Excellent moisturising and nourishing properties and effective on problem skin. Suitable for scalp. Makes hair and skin soft and more elastic.

Guar Hydroxypropyltrimonium Chloride
Synthetic and natural origin (plant-derived). Gives a conditioning effect to the shampoo and provides soft hair.

Behenoyl PG-Timonium Chloride
Synthetic and natural origin (plant-derived). Emollient ingredient which makes the hair easy to comb, adds shine and makes a damaged and dull hair look healthy and shiny.

Hexylene Glycol
Synthetic origin. Emollient ingredient which makes the hair easy to comb, adds shine and makes a damaged and dull hair look healthy and shiny.

PEG-4 Rapeseedamide
Synthetic and natural origin (plant-derived). Mild soap substance with refattening properties that help leave your hair and skin moisturised. Derived from rapeseed oil and degradable in nature and modified with synthetic components. Good foam effect.

Sodium Chloride
Natural origin (mineral-derived). The most common salt. Occurs naturally and is found in seawater and underground salt deposits. Thickening agent.

Citric Acid
Natural origin (plant-derived). Helps to adjust the pH balance. Produced by a fungus and occurs naturally in citrus fruits.

Parfum
Natural origin (plant-derived). Essential oils derived from: organic sandalwood, organic cedarwood, myrrh, organic patchouli.

Phenoxyethanol
Synthetic origin. Mild preservative approved by NordicEcolabel and AllergyCertified.

Benzoic Acid
Synthetic origin. Can be found in some plants. Mild preservative approved by Nordic Ecolabel and AllergyCertified.

Dehydroacetic Acid
Synthetic origin. Mild preservative approved by NordicEcolabel and AllergyCertified.

Delivery/Shipping Policy

DOMESTIC DELIVERY POLICY

Delivery processing time

All orders are processed within 1-2 business days. Orders are not shipped or on weekends or holidays.

If we are experiencing a high volume of orders, delivery may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in delivery of your order, we will contact you via email or telephone.

Delivery rates & delivery estimates

We offer FREE Domestic Delivery.

Delivery method

We offer all Domestic Delivery through Hong Kong Post / S.F. Express.

Delivery delays can occasionally occur.

Delivery Availability

Domestic delivery services are available only within boundaries of Hong Kong SAR, including industrial and commercial areas, residential areas, outlying islands and rural areas.

Delivery services are not applicable for Government units and frontier closed areas.

Delivery confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

zenzhk.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment speed

It may take 7 to 14 working days for mail items to reach recipients for most destination cities which are subject to situation of flight availability, customs clearance, aviation security check, force majeure events, etc as well as the territory coverage. 

Sundays and public holidays are excluded for the purpose of determining the date of posting or arrival in Hong Kong for all mail items and for performance measurement under the performance pledges.

Shipping rates & delivery estimates

We offer FREE Worldwide Delivery for orders above $500HKD.

Shipment method

We offer all International Shipping through Fedex.

Delivery delays can occasionally occur.

Delivery Speed

It may take 4 to 5 working days for mail items to reach recipients for most destination cities which are subject to situation of flight availability, customs clearance, aviation security check, force majeure events, etc as well as the territory coverage. Mail items will be treated as priority mail in the destinations, speeding up mail processing.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

zenzhk.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Damages

zenzhk.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Refund Policy

RETURNS

This site is owned and mainly operated by Clavis International Trading Limited. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

REFUND

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

SALES ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:

CS Lifestyle Limited
Flat C, 16/F, Ho Lee Commercial Building
38-44 D'Aguilar Street, Central, Hong Kong

SHIPPING

To return your product, you should mail your product to:

CS Lifestyle Limited
Flat C, 16/F, Ho Lee Commercial Building
38-44 D'Aguilar Street, Central, Hong Kong

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

$220.00

$280.00

+

Delivery/Shipping Policy

DOMESTIC DELIVERY POLICY

Delivery processing time

All orders are processed within 1-2 business days. Orders are not shipped or on weekends or holidays.

If we are experiencing a high volume of orders, delivery may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in delivery of your order, we will contact you via email or telephone.

Delivery rates & delivery estimates

We offer FREE Domestic Delivery.

Delivery method

We offer all Domestic Delivery through Hong Kong Post / S.F. Express.

Delivery delays can occasionally occur.

Delivery Availability

Domestic delivery services are available only within boundaries of Hong Kong SAR, including industrial and commercial areas, residential areas, outlying islands and rural areas.

Delivery services are not applicable for Government units and frontier closed areas.

Delivery confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

zenzhk.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment speed

It may take 7 to 14 working days for mail items to reach recipients for most destination cities which are subject to situation of flight availability, customs clearance, aviation security check, force majeure events, etc as well as the territory coverage. 

Sundays and public holidays are excluded for the purpose of determining the date of posting or arrival in Hong Kong for all mail items and for performance measurement under the performance pledges.

Shipping rates & delivery estimates

We offer FREE Worldwide Delivery for orders above $500HKD.

Shipment method

We offer all International Shipping through Fedex.

Delivery delays can occasionally occur.

Delivery Speed

It may take 4 to 5 working days for mail items to reach recipients for most destination cities which are subject to situation of flight availability, customs clearance, aviation security check, force majeure events, etc as well as the territory coverage. Mail items will be treated as priority mail in the destinations, speeding up mail processing.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

zenzhk.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Damages

zenzhk.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Refund Policy

RETURNS

This site is owned and mainly operated by Clavis International Trading Limited. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

REFUND

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

SALES ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:

CS Lifestyle Limited
Flat C, 16/F, Ho Lee Commercial Building
38-44 D'Aguilar Street, Central, Hong Kong

SHIPPING

To return your product, you should mail your product to:

CS Lifestyle Limited
Flat C, 16/F, Ho Lee Commercial Building
38-44 D'Aguilar Street, Central, Hong Kong

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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